WHO WE ARE
JC Flowers is an online flower and gifting business serving customers across selected New Dubai communities in the United Arab Emirates.
Our website is:
JC Flowers provides fresh flower arrangements, floral gifts, bespoke arrangements, corporate flowers and event-related floral services.
COMMENTS
When visitors leave comments or submit reviews on our website, we may collect the information provided in the relevant form, together with the visitor’s IP address and browser information.
We use this information to help prevent spam, protect the website and maintain a safe and reliable online experience.
If customer reviews or comments are published, we may display the name or other information provided with the submission, in accordance with the customer’s consent and our privacy practices.
MEDIA
If you upload images to our website, please avoid uploading images that contain embedded location information, such as GPS data stored in the image’s EXIF metadata.
Images submitted to JC Flowers may be processed and stored as necessary to provide the requested service, respond to an enquiry, assess a product or order issue, or improve our services.
COOKIES
JC Flowers uses cookies and similar technologies to make our website function properly, remember preferences, improve the customer experience and understand how visitors use our website.
Cookies may be used for purposes including:
- Keeping products and items in your shopping cart
- Maintaining your account and login session
- Remembering website preferences
- Processing orders and payments
- Improving website performance
- Understanding website traffic and usage
- Supporting marketing or advertising features, where applicable
- Helping protect the website against fraud and abuse
Some cookies may be placed by third-party services used on our website, such as payment providers, analytics services, advertising platforms or embedded content providers.
You can control or disable cookies through your browser settings. Some website features, including parts of the shopping and checkout process, may not function correctly if certain cookies are disabled.
EMBEDDED CONTENT FROM OTHER WEBSITES
Our website may include content or services provided by third parties, such as videos, images, social-media content, maps, payment services or other external features.
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
These third parties may collect information about your interaction with their content and may use cookies or other tracking technologies in accordance with their own privacy policies.
WHO WE SHARE YOUR DATA WITH
We may share personal information only where reasonably necessary to operate our business, provide our services, process transactions or meet legal and security requirements.
Depending on how you use our website, this may include sharing relevant information with:
- Payment processors used to complete your order
- Delivery and fulfilment partners
- Website hosting and technology providers
- Email, communication and customer-support services
- Analytics and website-performance providers
- Fraud-prevention and security services
- Government, regulatory or law-enforcement authorities where legally required
We do not sell your personal information.
HOW LONG WE RETAIN YOUR DATA
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, processing orders, managing customer relationships, resolving disputes, maintaining business and financial records, preventing fraud and meeting legal or regulatory obligations.
Order and transaction information may need to be retained for longer periods where required by applicable law or for legitimate business purposes.
Where information is no longer required, we will take reasonable steps to delete it or anonymise it.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
Depending on applicable law, you may have rights concerning the personal information we hold about you.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of information you have provided to us, where applicable
Some information may need to be retained where we have a legal, accounting, security or legitimate business reason to do so.
To make a privacy-related request, please contact JC Flowers using the contact details provided on our website.
WHERE YOUR DATA IS SENT
Some services used by JC Flowers may process or store information outside the United Arab Emirates.
For example, information may be processed by third-party providers supporting website hosting, payments, email, analytics, security, customer communications or other website functions.
Where personal information is transferred to a third party, JC Flowers takes reasonable steps to use reputable service providers and to ensure that information is handled in accordance with applicable privacy and data-protection requirements.